What is Sima Zhuge?
Sima Zhuge is an enterprise-level AI digital employee platform. Based on the self-developed DocMind document intelligent model and advanced large language model technology, it provides enterprises with all-weather intelligent services. The platform can understand enterprise-specific knowledge and conduct real-time knowledge Q&A, professional document analysis and content re-creation. It supports a variety of document formats, such as PDF, DOC, TXT, and PPT, and can be easily connected to platforms such as WeChat, Enterprise WeChat, Feishu, and DingTalk. In various scenarios such as intelligent customer service, legal affairs, and sales consulting, Sima Zhuge helps enterprises improve business capabilities and service quality, and achieve significant cost reduction and efficiency improvement.
The main functions of Sima Zhuge
- Corporate knowledge Q&A: By understanding the company’s exclusive knowledge, AI employees can answer inquiries inside and outside the company in real time 24/7, improving internal communication efficiency and customer experience.
- Professional document analysis: AI employees can process and analyze various professional documents at high frequency, such as contracts, resumes, reports, etc., extract core information and trace back to the original text.
- Existing content creation: Based on existing content themes, AI employees can re-create content, such as press release creation, and combine multiple news materials to generate content that meets requirements.
Sima Zhuge’s application scenarios
- AI intelligent customer service: Provide around-the-clock customer consultation and services, answer customer inquiries and questions in detail, and improve customer satisfaction.
- AI human resources administration: Assist enterprises with knowledge training, answering questions on processes and rules and regulations, and improve internal management efficiency.
- AI legal affairs: Review contracts and legal documents, assess terms and risks, and ensure corporate compliance.
- AI sales consultant: Provide product and business consultation to help customers make purchasing decisions and improve sales conversion rate.
- AI government affairs consulting: Provide information and explanations about government policies and regulations, and assist in policy interpretation and consultation.
- AI industry analyst: Analyze industry market reports, gain insight into market trends, and assist corporate decision-making.
- AI tour guide: Provide travel information and guidance to enhance visitor experience.
- AI maintenance technician: Provide guidance on equipment models, fault types, maintenance procedures, etc. to improve the quality of after-sales service.
- AI Education Consulting: Provide relevant answers on teaching, knowledge points and learning methods to assist education and learning.
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